For HVAC & air conditioning
In peak season, every missed call is money gone.
The first heatwave breaks a thousand systems at once — and every company's phone at the same time. We build systems for HVAC and air con businesses that answer the surge, separate the $12,000 replacement from the filter change, and book both into the right slot.
- ✓ Every call answered — even when the board is full
- ✓ Repair vs replacement qualified before it reaches you
- ✓ Maintenance plans booked and reminded automatically
Your number, in two minutes
See what those missed calls are actually costing you.
Six quick questions about your calls and your jobs. You get your monthly number on the spot, and a full report by email — no sales call, no obligation.
The Missed-Call Calculator
Free · 2 minWhere the money leaks
Three leaks. One system.
The peak-season surge
Demand spikes exactly when your team can't breathe. Every unanswered ring in a heatwave is a customer who bought from whoever picked up — and if they're paying Google per lead, you paid for the call too.
Unqualified callbacks
Your techs return calls blind. Half are filter changes that book themselves; the other half are replacements that deserved a same-hour response.
Replacement quotes left to cool
A system-replacement quote is worth thousands — and most get one follow-up at best. The customer stalls, the season passes, the deal dies.
Hear how it handles your calls
An example call, word for word.
What it asks before it books
Your questions, your rules — approved word for word before it goes live
What we install
Built for your business. Approved by you.
Surge-proof answering
The system takes every call at once — no queue, no voicemail. Emergencies sorted first, service calls booked, time-wasters filtered out.
Repair-or-replace qualification
System age, symptoms, brand, urgency — captured conversationally so high-value replacement leads hit your salesperson flagged and warm.
Quote & maintenance follow-up
Replacement quotes chased until they close; maintenance-plan customers reminded, booked and rebooked without office time.
Solutions built for hvac / air con
What we'd actually build for you.
Specific to how your business really runs — not a generic package. Each piece is sized to whatever the review proves is worth fixing, and you only ever build what pays for itself. Never sold as a bundle.
Heatwave surge answering
Every call in the first hot week picked up at once — no queue, no voicemail — while your competitors' phones ring out.
Repair-vs-replace triage
Age, symptoms and brand captured so the $12k replacement reaches your comfort advisor warm, and the filter change books itself.
Maintenance-plan engine
Members reminded, booked and rebooked automatically, and new plans offered on the call — the recurring base that carries your off-season.
Replacement-quote follow-up
Big quotes chased to a decision, with financing options surfaced, instead of one email and silence.
Seasonal reactivation
Last summer's 'we'll think about it' called before the next heatwave, not after they've already replaced it.
Field-software booking
Jobs, customers and notes written straight into ServiceTitan, Housecall Pro or Jobber.
How it works
Review. Install. Recover.
Money Review
We look at your call logs, how your leads come in and your follow-up, and hand you a report showing exactly how much revenue you're losing and where — with a dollar value on every fix.
Install — 7 to 14 days
We build your systems, trained on your services and your rules. You approve every word before anything goes live. No new phone system, no disruption.
Recover
Every enquiry answered and worked. We track the work it wins back each month, so you always see what it's making you.
The review is $497, credited in full if you go ahead with the build — and it carries a found-money guarantee: If we can't find at least $2,000 per month in work you're missing, it's free. Implementation runs on a 90-day minimum, then month-to-month. No lock-in contracts.
Straight answers
Asked by owners like you.
01Can it tell a $200 service call from a $12,000 replacement lead?
That triage is the point. It asks the age, symptoms and history questions your best CSR would, books the routine work directly, and flags likely replacements to your comfort advisor with the full context.
02What happens during a real surge — 40 calls in an hour?
It answers all of them simultaneously. That's the structural advantage over any human front desk: the heatwave that buries your competitors' phones is the day every one of your calls still gets answered.
03Does it integrate with ServiceTitan or Housecall Pro?
We build against your existing stack — ServiceTitan, Housecall Pro, Jobber, ServiceFusion or a shared calendar — so jobs, customers and notes land where your team already works.
See what missed calls cost you.
The free two-minute calculator shows what missed calls and slow follow-up cost your business every month. No sales call required.